Contact us at reset90ai@gmail.com for any questions or issues.
Account and Login
- Ensure you are using the same email address you registered with.
- Check your spam folder for verification or password-reset emails.
- If you cannot log in after multiple attempts, contact us from the email address associated with your account.
Data Not Syncing
- Confirm your device has an active internet connection.
- Force-close and reopen the app to trigger a fresh sync.
- Check that you are signed in to the same account across devices.
- If the issue persists, contact us with details about when the issue started.
AI Consent
- AI coaching is opt-in. Enable or disable it in the app settings at any time.
- When AI consent is disabled, Reset.90 AI uses built-in programming logic for your plan.
- No data is sent to DeepSeek unless you have explicitly enabled AI coaching.
- Revoking consent stops all future AI data transmission immediately.
Deleting Your Account
- Go to Profile → Delete Account within the app to permanently delete your account and all associated data.
- If you cannot log in, email us at reset90ai@gmail.com from your registered email address to request deletion.
Reporting a Bug
When reporting a bug, please include:
- Device model (e.g., iPhone 16 Pro)
- iOS version
- App version
- Steps to reproduce the issue
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